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I am not sure the document I require is covered by your standard document? |
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The brief description of the document and its contents should help you decide. If you are still in doubt then please contact us. |
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The document which I have paid for doesn't cover all of the points I wanted. |
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We can provide a document or amend the document which you have already bought to suit your specific needs and we will credit the amount which you have already paid against our charges for a tailor made document, or will only charge for the changes made to the standard document. |
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Will you pay a refund? |
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Unfortunately, due to the nature of our products we are only able to offer refunds in exceptional circumstances at the discretion of the management. |
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| Q: |
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I cannot obtain more info on the documents in the Documents Store? |
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Our site uses popup windows which your browser may be blocking.
If you have Windows XP Service Pack 2 (SP2), Internet Explorer may be preventing
these pop-up windows from appearing. For more information on how to resolve this issue please
read this page http://www.microsoft.com/windowsxp/using/web/sp2_popupblocker.mspx
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| Q: |
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I cannot find the document I want. Can you provide other legal documents with a fixed price online? |
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We will be updating the Document Store adding more fixed price documents.
We can notify you of additions to the Document Store by e-mail if you wish.
If you require a specific document, please contact us for a quotation -
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In completing documents on line we may be inputting confidential information. How secure is your system? |
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Security is probably one of the most significant concerns for both the
shopper and the retailer during an online transaction. In reality, an online
transaction is probably more secure than a card transaction in a shop or
conducted over the telephone or by fax, as the information transmitted
online is strongly encrypted using complicated logarithm combinations.The
WorldPay payment system uses a combination of both established and
innovative techniques to ensure the security and integrity of all sensitive
data. Furthermore, our public web servers are certified by Thawte, a public
Certificate Authority, ensuring that both the shopper and retailer can have
confidence that nobody can impersonate WorldPay to obtain confidential
information.
Transaction Encryption
The transfer of the purchase details from the retailers site to Worldpay are
encapsulated using our own encrypted and digitally-signed protocol. This
uses a combination of standard methods such as PGP, RSA and MD5 to ensure
that the information passed is secure and tamper-proof via SSL.
Security for the Shopper
Any communication between the shopper and WorldPay is also encrypted to the
maximum strength supported by the shopper's browser using 128 Bit SSL.
Shoppers are also protected from fraudulent use of their card in a "card not
present" environment, by their card issuers. The card issuers provide the
right for shopper to dispute a transaction if the goods/services did not
arrive or if the card was used fraudulently.
Data Storage
Data storage on WorldPay systems, and the communication between WorldPay and
the worldwide banking networks, is regularly audited by the banking
authorities to ensure a secure transaction environment. We also ensure that
we stay up-to-date with the latest versions of any third-party code we use,
and continually review our own proprietary code.
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